2017 November 13-15 ITIL® Foundation Certification Course & Exam

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2017 November 13th-15th
DeVry University (Pomona)

ITIL Seven WondersDo not miss this opportunity - special rate for PMI members for a 3-day ITIL® course & exam (worth over $1,800) from Seven Wonders Learning.

We are offering extra discounts to LA Chapter members so this is great value at only $800, plus additional discounts for military members and LA Chapter volunteers.

ITIL, Information Technology Infrastructure Library, is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. 

The goal is to improve efficiency and achieve predictable service levels. It has been adopted by organizations across the world.


Professional Biography

William CookWILLIAM COOK PMP®, M.Sc., ITIL® Expert is the founder and CEO for Seven Wonders Learning, a training and consulting services company founded in 2001 and headquartered in Las Vegas, Nevada. Bill has over 20 years of management experience including 6 years as a public sector CIO, 6 years as an IBM Systems Engineer and 3 years as a National Education Manager for Autodesk.

Bill holds a Bachelor's Degree in Engineering from Cal Poly and a Master's in IT Management with an emphasis in digital security. He also holds an IT Infrastructure Library (ITIL®) Expert Certification and an ISO/IEC 20000
Consultant/Manager Certification in IT Service Management. In addition, he holds a Project Management Professional (PMP®) Credential from the Project Management Institute and a Control Objectives for Information and related Technology (COBIT®) Certification from the IT Governance Institute.

Bill is a recipient of the California 2001 Malcolm Baldrige Quality Award and is a recognized public speaker on IT management issues with both domestic and international engagements in North America, South America, Europe, and Asia. Bill and his IT accomplishments have been featured internationally on Tech‐TV and in numerous IT publications including Network World, InfoWorld, Internet Week, and Information Week magazines. He is the author of the ITIL® v2 Foundation curriculum delivered worldwide through IBM Global Learning Services. His client engagements include many well‐known public and private sector organizations such as IBM Corporation, Charles Schwab, Ford Motor
Company, Philips Electronics, University of Miami, MGM Resorts International, State Street Bank, and International Game Technology (IGT).

Bill’s real‐world management background combined with his engaging and energetic presentation style create a uniquely effective experience for his students. Bill’s student exam pass rate is nearly 100%.


There are no prerequisites for the course and it is open to everyone.
Attendees will earn 20 Professional Development Units (PDUs) and the EXAM is included with the fees.


DeVry University - Pomona Campus
901 Corporate Center Drive, Pomona, CA 91768
Free Parking


November 13 - 15, 2017
9:00 AM - 5:00 PM



Day 1 (9:00am to 5:00pm)

  • Course Introduction
  • ITIL® Background
  • Service Lifecycle
  • Service Strategy
  • Service Design
  • Practice Exam Questions
  • Homework Assignment

Day 2 (9:00am to 5:00pm)

  • Review Day 1 Homework Questions
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Homework Assignment

Day 3 (9:00am to 4:00pm)

  • Comprehensive Course Review
  • Review Day 2 Homework Questions
  • 40 Question Simulated Exam
  • Review 40 Question Simulated Exam
  • Additional Sample Exam Questions
  • ITIL® Foundation Certification ExamProject Cost Management



      • $1050 - NON MEMBERS
      • Includes option for a FREE PMI membership with membership to PMI-LA (if you have never been a member previously) - Worth $169
      • Cannot be used for renewal


      Discount amounts that will be reduced from the regular price of $1050; for members of the PMI-LA
      • $350 - Volunteer (Contact pastpres@pmi-la.org)
      • $250 - PMI-LA Chapter member (need to be logged in to the website before registering)


    Discount amounts that will be reduced from the regular price of $1050; for member of the US Military
    • $150 - For PMI Members without memberships to PMI-LA or PMI-CIE

Fees include a continental breakfast (if you arrive early) and a light lunch.


Registration and Payment
Registration will close on Friday, November 10. Walk-ins are not accepted.


Cancellation Policy
All cancellations must be communicated via e-mail to the VP of Finance at finance@pmi-la.org.
This event may be canceled or postponed, though all efforts will be made to avoid doing so. If canceled or postponed, notification will be made to all registrants via email.


Contact Keith Birch


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