Tuesday, November 14th, 5:30 pm - 8:00 pm
DeVry University; Sherman Oaks
Speaker: Carla Fair-Wright, PMP, MCTS
Topic: Identifying and Applying Strategies For Overcoming Resistance To Change
If it isn't broken, that won't work here. We are not ready. People resist change and it can create major problems on a project if not dealt with properly from the beginning. In this session, you will be given techniques to identify and manage resistance to change. Learn how to mitigate stakeholder resistance and implement change strategies effectively.
About the Event:
When an organization introduces a change with a project or initiative, that change needs to be effectively managed on both the technical side and the people side. A technical side focus ensures that the change is developed, designed and delivered effectively. The discipline of project management provides the structure, processes and tools to make this happen. A people side focus ensures that the change is embraced, adopted and utilized by the employees who have to do their jobs differently as a result of the project. –Integrating Change, “Prosci"
One of the most common problems which project managers face is stakeholder resistance to change. Stakeholder resistance can threaten even the most well thought out project plan and the most flawless execution. Should we consider a project that delivers a solution that is never used by the stakeholders a success?
This session will explore the more challenging areas of behavioral change management on projects. It’s important to know how resistance manifests and how to overcome its various forms. Such resistance may take a number of forms—high project team turnover, conflict and quarrels, decrease in the quality of deliverables and, of course, the expression of a lot of reasons why the project will not work.
Project Managers are often encouraged to include key stakeholders in the decision-making process because it enhances the likelihood of buy-in. Yet this is not always possible or advisable. Examples that render this advice impractical or unfeasible include confidentiality issues, time constraints, or necessary secrecy in highly competitive markets.
About the Speaker:
Carla Fair-Wright is the Program Manager working with Bureau of Justice Statistics (BJS) and Federal Bureau of Investigation (FBI) to facilitate the implementation of the National Incident Based Reporting System (NIBRS) for the State of Nevada.
An award-winning speaker and author, she has appeared on FOX News, Terri Craig Radio Show, and Business Makers Small Business Network Show and has been featured in the National Society of Black Engineers (NSBE) magazine, Maintenance Technology, STEMINST, and Code Magazine. She recently presented with Dr. Thomas Juli in Barcelona, Spain at the PMI Global Congress 2016—EMEA in May. Their workshop titled "Overcoming Stakeholder Resistance Through Dialogue" explored why and how building a dialogue with stakeholders can become the most valuable leadership capacity in overcoming stakeholder resistance. She has also conducted lectures on leadership at the Project Management Institute-Frankfurt, and PMI Global Congress 2015—EMEA in London. Carla is the chapter author of two books, 'Encyclopedia of Energy Engineering and Technology' and 'Case Studies and Applications of Web Based Energy Information and Control Systems.'
Carla has over ten years of extensive experience in project management and 20 years providing software solutions for Fortune 500s. She joined Chevron as an IT Project Manager in 2013 where she led small to midsize cross-functional and global project teams for investment projects in the $1 million - $6 million range. Prior to Chevron, Carla was the technical design authority at Cameron for their computerized maintenance management system used in the maintenance planning for large industrial engines and compressors. She functioned as change agent leading proprietary software conversion projects in the field and at the central office. Carla was twice awarded Cameron’s Technical Publication and Presentation Award for her published books and presentations.
As a community volunteer, Carla has served in many capacities over the years. She was appointed by former Mayor White as a Commissioner on Houston City Buildings and Standards board and worked closely with disadvantaged teens in low-income area schools for the Project Hope organization. She is an active member of Toastmasters and has served on the board of several clubs. A member of Society of Women Engineers since 2007, Carla has held several board offices both local and national. In 2014, Carla was awarded Society of Women Engineers’ Emerging Leader award (Region C).
5:30 - 6:00 pm Early Registration and Networking
6:00 - 6:30 pm Registration and Networking
6:30 - 7:00 pm Chapter Announcements
7:00 - 7:55 pm Guest Speaker
7:55 - 8:00 pm Adjournment and Closing Remarks
Sherman Oaks Galleria
15301 Ventura Blvd,
Sherman Oaks, CA 91403
Building D-100, Room 105
1. Enter through the Self-Park Sepulveda Blvd entrance, on Galleria Gateway. Please enter through the far right lane ONLY. There is a sign at that lane that states “DeVry Student/Faculty parking”.
2. Pull a parking ticket. Enter the parking structure.
3. Drive up to the 5th level (rooftop) which is the DESIGNATED parking area for DeVry University visitors.
4. Once on the rooftop, park and scan your ticket at the scanning machine* located on the wall to the left of the Emergency Exit stairwell near the Comerica Building. That machine should stamp your ticket with an “F”. You may wish to locate the machine and scan your ticket prior to parking
5. The rooftop scan is TIME SENSITIVE. You have 15 minutes* from the time you enter the Galleria parking structure at the self-park entrance to scan the ticket you received at entry on the rooftop. Scans completed After 15 minutes are NOT accepted as validated by Galleria parking staff and are subject to posted parking rates.
- The current weekday rate is $2.10 each 15 minutes, with a daily maximum of $21 *Please note: If you do not complete the rooftop scan (Step 4) within 15 minutes, the validation machine in the Admissions/Student Central office will be unable to read your ticket. Without proper validation you will be subject to pay the regular parking rate mentioned above when exiting.
6. Visitors should validate their scanned ticket at the DeVry University campus Front Desk in the Admissions/Student Central Office Monday-Thursday 9AM-8PM, Friday 9AM-7PM and Saturday 9AM-1PM.
- When validated properly the “F” on your ticket will be covered with an “H”
7. The current weekday rate after 4:00pm daily maximum is $3: No validation is required for this rate.
-No designated parking area; parking is open per general Galleria parking availability
*DEVRY UNIVERSITY DOES NOT REIMBURSE GALLERIA PARKING CHARGES*
Free: There is no fee for this event
PMPs will receive 1 PDU in Strategic & Business Management category for attending this event.
Postponement / Cancelation
This event may be canceled or postponed, though all efforts will be made to avoid doing so. If canceled or postponed, notification will be made to all registrants via email.
Questions or Comments:
Contact the PMI-LA SFV Meeting Director SFV.Meeting@pmi-la.org